Tips, advice and courses to integrate and improve a social media marketing strategy.

Social Media, Monitoring and Research: Opportunities and Risks

Surveying

    On top of these platforms, more cross-channel oriented solutions and specialized surveying and research applications, enable us to listen to the voice of the customer on social media and across other interactions in a way we have never seen before. As Jim Sterne says: the customer is more visibile than ever. These findings […]